Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your PII in accordance with our website and mobile applications. This Privacy Policy is incorporated into and is subject to Lowcountry Pet Specialties’ Terms of Use. By using Lowcountry Pet Specialties’ services, you represent and warrant that you have read and consent to the Terms of Use and this Privacy Policy.

Effective Date: October 9, 2020


Contact Information

When using our site or mobile applications, you may be asked to enter your name, address, ZIP code, email address, phone number, shipping carrier, or other contact information to help us deliver products and services to you.

Payment Information

When purchasing Lowcountry Pet Specialties products, you will be redirected to our proprietary e-commerce platform used to facilitate transactions. In addition to the above contact information, payment information, including payment card information, may be collected by Square. All information collected by Square is subject to Square’s Privacy Policy, available here, and your use of Lowcountry Pet Specialties website is governed by our Terms and Conditions.

In occasional instances where a customer is incapable of using or unwilling to use the our website platform, we may collect that customer’s payment information over the phone. In these instances, we collect payment information solely for the limited purpose of completing the order. We do not retain that payment information after the order is completed.

In connection with Lowcountry Pet Specialties, we may collect and store information about the transaction, to help us keep track of our sales, but we do not collect or retain any payment information.